Policies
Cancellation Policy
We understand that life happens. Here's what you need to know before rescheduling or cancelling your appointment.
More Than 24 Hours Notice
Free Cancellation
Cancel or reschedule your appointment at no charge as long as you notify us more than 24 hours before your scheduled service time. We're happy to work with you to find a new date that fits your schedule.
Within 24 Hours of Appointment
$50 Cancellation Fee
Cancellations made within 24 hours of your appointment are subject to a $50 fee. This covers fuel costs and the time we've reserved exclusively for your vehicle. We appreciate your understanding.
Weather & Unforeseen Circumstances
Rain Out Policy
If rain or severe weather prevents us from performing your detail, we will reschedule your appointment at absolutely no charge. Your safety and the quality of your service always come first — detailing in the rain simply doesn't deliver the results you deserve.
If any unforeseen circumstances arise on our end that prevent us from performing your scheduled detail, your reschedule is always free of charge. We will contact you as soon as possible and work around your schedule to make it right.
Why This Policy Exists
We Reserve Your Spot Just for You
As a mobile detailing service, every appointment requires us to plan our route, load our equipment, and drive to your location. When a last-minute cancellation occurs, that time and fuel cannot be recovered. This policy helps us continue delivering the premium, on-time service our clients expect.